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FAQ's
Frequently Asked Questions
Do you have an ownership or warranty related question? See below for answers to some frequently asked questions – or if you can’t find what you’re looking for, feel free to get in touch with us at info@jayco.com.au
Where can I view or buy a Jayco RV?
All enquiries regarding the purchase of a Jayco RV, are managed by Jayco dealerships who have trained sales staff able to assist with any questions you may have. Please refer to the “find a dealer” tab on our website.
How can I obtain a brochure?
All brochures for Jayco recreational vehicles are available on our website under each model type found by selecting the the“ Range” tab. Alternatively, hardcopy brochures are available from Jayco Dealerships. If you would like to download a brochure please follow the link to request a brochure here
I have a technical question about my RV?
Please forward your question)s) to info@jayco.com.au for the attention of our technical team. Please remember to include your RV’s chassis number so we can provide the appropriate information.
Please note that we do not provide advice on RV modifications or distribute documents of wiring diagrams and manufacturing schematics.
I need to purchase spare parts.
Spare parts can be purchased from your nearest Jayco dealership service centre. You can find your nearest dealership on our website at www.Jayco.com.au in the Customer Care section.